At the website associated with Elderly Companion Services, located at https://elderly-companion-services.flashupdate.net, we prioritize the confidentiality of your information and the integrity of your data. This Privacy Policy serves to inform you about our commitment to handling personal data responsibly in accordance with various privacy standards such as Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and other relevant laws.
This policy is designed to cover all aspects of our platform, including our website, applications, services, and products. It is important to note that this privacy policy does not extend to external platforms, applications, products, or services that may be accessed through our site, each of which will have its own privacy policies.
Our privacy practices are in effect during various interactions you might have with us:
- When using our applications and services as an authorized user
- When visiting any of our websites that fall under this Privacy Statement
- When engaging with communications from us, such as newsletters, emails, phone calls, or text messages/SMS
We collect a range of personal data to provide and improve our services. This includes:
- Information related to your account, such as your name and contact details
- Payment information to process transactions
- Financial records for invoicing and accounting purposes
- Details of your purchases for service fulfillment
- Mobile device identifiers for app functionality and performance tracking
- Location data where necessary for our services
- Feedback you provide to enhance user experience
- Social media information if you choose to link your accounts
- Product information to personalize your interactions with us
This data is collected through various means, including direct user input, interactions with our services, and automated technologies like cookies and tracking tools. Additionally, we may receive information about you from third parties who have obtained your consent or have otherwise legitimately shared it with us.
Our website uses cookies to ensure a seamless experience and to aid in analytics. These cookies are categorized into Strictly Necessary, Preference, and Analytics. Users can manage their preferences regarding these cookies through our dedicated Cookie Manager tool.
We maintain your personal data for no longer than necessary for the purposes for which it was collected or as required by law. Once its purpose has been fulfilled or the legal requirement met, we take steps to either delete or anonymize the data in a secure manner.
To safeguard your personal data, we implement robust organizational and technical measures, including encryption for data transmission and collaboration with reputable third-party processors who adhere to high standards of security.
We recognize the importance of protecting children’s privacy. Our services are not aimed at children under 18 years of age, and we do not knowingly collect personal data from them without obtaining verifiable parental consent.
As a user, you have several rights under various privacy laws that may apply to you, depending on your jurisdiction. These include the right to access, rectify, delete, or restrict the processing of your personal data, as well as the right to obtain a copy of your data in a portable format. You can also object to certain types of processing and lodge an appeal or complaint with the relevant supervisory authority. If you have provided consent for the processing of your data, you have the right to withdraw that consent at any time.
We may update this Privacy Policy from time to time to reflect changes in our practices or as required by law. Any changes will be published on our website and we encourage you to review it periodically.
For any questions, to unsubscribe from communications, or to exercise your rights regarding your personal data, please contact our privacy team at [email protected] or via written correspondence to the address provided on our website. Your privacy and data security are of utmost importance to us.